Shipping & Returns

Shipping Policy

Orders are processed in the order they are received. Our items are sold on a first come, first served basis.

  • Monday through Friday - orders are processed in 1-2 business days.

  • Saturday, and Sunday - orders are processed on the next business day and are processed in 1-3 business days.

  • Holidays - orders are processed on the next business day and are processed in 1-3 business days.

 

Standard Shipping

  • Standard Shipping to US locations is handled by USPS using USPS First Class Mail services, orders typically arrive in 3-7 business days after they are shipped.

  • Outside the US delivery times may vary depending on location but are shipped using First Class and/or Priority mail unless you select a different carrier/shipping method.

 

Standard Shipping & Free Shipping

  • Standard & Free Shipping to US locations is handled by USPS using USPS First Class & Priority Mail services, orders typically arrive in 2-4 business days after they are shipped.

  • Outside the US delivery times may vary depending on location but are shipped using First Class and/or Priority mail unless you select a different carrier/shipping method.

 

Express Orders

  • Express shipping is handled by USPS /UPS or FedEx 1-3 business days after they are shipped.

  • Outside the US delivery times may vary depending on location, express delivery times varies by carrier.

 

Tracking your item(s) is easy as 1,2,3.

  1. After your order is placed, you will receive an order confirmation email.

  2. Once your items are shipped, you will receive a shipping confirmation email with the tracking number enclosed; notifying you your order has shipped .

  3. Track your package on the carrier website [ex. www.ups.com/track] to track and view delivery updates.

Return & Exchange Policy

Normally we gladly accept returns and exchanges ***Due to global COVID and health concerns we have temporarily stopped returns and exchanges. Store credit is currently being issued.***

 

Contact our shop within: 14 days of delivery,

Ship items back within: 21 days of delivery

***Return shipping is not provided or refundable by LaNae Designz

 

Items must be in the original condition with tags attached, items must be unworn and not damaged.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective,  We cannot accept returns for:

Custom or personalized orders

Intimate items (for health/hygiene reasons)

Items on sale

Digital downloads

 

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.